Privacy Policy

Last updated: 02/23/2026

This Privacy Policy describes how Sharp Quarters, LLC (“Sharp Quarters,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from SharpQuarters.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal information we collect

When you visit the Site, we may collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

A. Information you provide to us

When you make a purchase or attempt to make a purchase, we collect information you provide, such as:

  • Name
  • Billing address and shipping address
  • Email address and phone number
  • Order details (items purchased, quantities, order notes)
  • Any messages you send to us (support requests, inquiries)

B. Information we collect automatically

When you visit the Site, we automatically collect certain information about your device and how you interact with the Site, such as:

  • IP address
  • Browser type and device information
  • Time zone
  • Pages or products you view, referring/exit pages, search terms, and click behavior
  • Cookies and similar technologies (see Section 5)

C. Payment information

Payments are processed through Shopify and third-party payment processors, including Authorize.Net (credit/debit cards) and PayPal (PayPal payments). We do not store full payment card numbers. Your payment information is collected and processed directly by the payment processor according to their privacy and security practices.

2. How we use your personal information

We use your personal information to:

  • Provide and operate the Services
  • Process orders, payments, shipping, returns, and refunds
  • Communicate with you about your order, account, or support request
  • Screen orders for potential risk or fraud
  • Improve and optimize our Site and customer experience (including analytics)
  • Send marketing and promotional messages (you can opt out anytime—see Section 6)
  • Comply with legal obligations and enforce our terms and policies

3. Sharing your personal information

We share personal information with service providers who help us operate our business and fulfill orders. For example:

  • Shopify (our e-commerce platform)Payment processors (to process transactions)
  • Shipping and logistics providers (to deliver orders and provide tracking)
  • Google Analytics 4 (GA4) (to understand how visitors use the Site and improve performance)
  • Omnisend (to send marketing emails and store communications to subscribers and customers, where permitted)
  • Authorize.Net (payment processing for credit/debit card transactions)
  • PayPal (payment processing for PayPal transactions)

We may also share personal information to:

  • Comply with laws, regulations, subpoenas, or other legal requests
  • Protect our rights, customers, and the public
  • Prevent fraud or security issues
  • Support business transfers (e.g., merger, sale, or reorganization)

We do not sell your personal information in the traditional sense. However, some analytics technologies may involve “sharing” data as defined under certain privacy laws. See Section 6 for opt-out options.

4. International customers

If you access the Services from outside the United States, note that your information may be transferred to, stored, and processed in the United States (or other locations where our service providers operate). Data protection laws may differ from those in your jurisdiction.

5. Cookies and similar technologies

We use cookies and similar technologies to power the Site and improve your experience. Cookies help us:

  • Remember preferences and cart contents
  • Provide core functionality (checkout, security)
  • Understand how visitors use the Site (analytics, including GA4)
  • Support communications and marketing features (including Omnisend, if you opt in)

You can control cookies through your browser settings and may be able to disable cookies. However, disabling cookies may impact Site functionality.

6. Your choices and rights

A. Marketing communications

If you subscribe to marketing emails (or SMS, if offered), you can unsubscribe anytime by using the link in our messages or by contacting us. If you receive order-related emails, those are transactional and may still be sent as needed to complete your purchase.

B. Access, correction, deletion

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to object to or restrict certain processing.

To submit a request, contact us using the information in Section 11. We may need to verify your identity before completing certain requests.

C. Analytics controls

You can limit certain tracking by adjusting cookie settings in your browser and using available opt-out tools where supported. Keep in mind that blocking cookies may affect site functionality.

7. Age restriction (18+)

Our Services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us personal information, please contact us and we will take appropriate steps to delete it.

8. Data retention

We retain your personal information for as long as necessary to provide the Services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements. For example, we keep order information for accounting, tax, warranty/returns, and fraud prevention purposes.

9. Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

11. Contact us

If you have questions about this Privacy Policy, want to make a privacy request, or need support, contact us at:

Sharp Quarters, LLC
2175 Keim Dr., Aurora, IL, 60503
USA
Email: sales@rosarmsusa.com